You may be asked to share a screenshot of any issues you're experiencing, with a member of our Support Team. To do so, follow these instructions:

On an iPhone, iPad or iPod touch

To capture a screenshot on your iPhone or iPad, press the Power button and Volume Up buttons simultaneously.

On older devices with a Home button, press the Side (or Top) and Home buttons simultaneously.

On an Android Phone or Tablet

To capture a screenshot on an Android phone or tablet, press the Power and 'Volume Down buttons simultaneously.