You may be asked to share your Operating System (OS) version with a member of our Support Team. To do so, follow these instructions to find what version you're on.
For iPhone or iPad devices
- On your device, go to Settings
- Tap General
- Then tap About to find Software Version
For more information, follow this guide from Apple Support.
For Android phones and tablets
You may be asked to share your Operating System (OS) version with a member of our Support Team. To do so follow these instructions to find what version you're on.
Open the Settings app
Near the bottom, tap About phone
Then tap Android version
For more information, follow this guide from Android Help.